Lead Generation. Is it worth it?

I'm sure most of you would say yes, but the facts tell a different story.

As a marketer I often take for granted that lead generation is part of most companies' business development strategies. Apparently that's not true according to Marketing Sherpa and my own experience. By the time someone calls The Marketing Collaborative they are experiencing the negative effects of not having a marketing program -- symptoms include customer / prospect lists that are woefully outdated and lead generation programs that are haphazardly implemented, if in place at all. They only do marketing/lead generation programs when sales have slowed down and business is off. Then they're in a hurry.

So is it worth the effort? My quick online research revealed yes! Companies with mature lead generation and management practices have a 9.3% higher sales quota achievement rate. (Source: CSO Insights). Now that's a great reason to invest. And if you're still not convinced -- companies using mature lead generation techniques, have sales reps that spend 73% of their time selling (versus administration, training, etc), compared to average companies, where reps spend only 57% of their time selling.

And your company, in all likelihood, will be ahead of the competition because 65% of B2B marketers have not established lead nurturing programs. (Source: MarketingSherpa).

So why am I writing this blog? The point is that marketing is about getting results. Whether you're marketing to consumers or businesses, a planned marketing effort is the key to your success. So if you are entering a new market (geographic or demographic) it's critical. Don't assume because you had success in Rochester or in Upstate NY, that the same success will follow you to Buffalo or South Carolina. Consider any and all marketing strategies and develop a plan for generating leads. When delving into a new market, find out what is different there and what is going to impact your success. Would first getting a few success stories under your belt and then communicating that to others in your target market be effective?

Industrial manufacturing sales typically have a long selling cycle, particularly true with higher priced investments. However, the manufacturing industry in the southeast is quite robust while in the northeast not so much so. Therefore, we have implemented different sales techniques in each area and customized our key messages. It is definitely not one size fits all. Some marketing strategies to consider:

Online lead generation. 93% of business purchases begin on the web. Is your website optimized for this purpose? Do you have offers that would make someone want to respond? In the B2B arena, do you have case histories that make customers want to contact you? Do you have an ongoing email marketing effort with offers that are relevant to your audience?

Event marketing. If you have a reasonable customer base in a geographic location, having a relevant customer event is a good strategy. For instance, do your customers like NASCAR or basketball? Would they be interested in gathering for a networking event at a trendy restaurant or listen to speaker about an important topic like healthcare? All of these strategies can work, depending on what appeals to your audience. However, if you're in a new market, you may have to establish your brand first before moving to an event strategy that attracts qualified leads.

So why invest in lead generation? According to Marketo, mature companies achieve 133% greater revenue versus their plan than average companies, and 174% more than the least mature companies. We're at the mid year point. Are you achieving your goals? Now's the time to take stock in your marketing efforts to determine if you need to jumpstart it to get to where you want to be.

Distinguishing, elevating a community health center brand

Finger Lakes Community Health TV Campaign – FLCH is a network of community health centers serving rural areas in upstate New York’s Finger Lakes region. As a longtime client of the Marketing Collaborative, FLCH has consistently worked to address misperceptions about community health centers, which are often wrongly assumed to provide low-quality care, serve only uninsured patients, or lack comprehensive medical services.

Han-Tek Integrated Handling Systems

Han-Tek Integrated Handling Systems was experiencing the downturn in the economy and the shutter of many manufacturing companies in the North East where they did business. Furthermore, competition for those remaining companies was strong.

The Commons on St. Anthony

How do you build a brand and fill beds for a newly renovated skilled nursing facility that needs a re-introduction to the community?

Whitney Young Health

How do you inspire trust and confidence in a diverse urban community?

Fairport Baptist Homes

Fairport Baptist Homes is 100+ years old and well known as “the nursing home on the hill.” Like many senior living facilities, this organization has evolved with the times to offer seniors the ability to stay home safely, rehabilitation when they’ve been injured or had a hospital stay and aren’t ready to go home, or want to live with other seniors in a variety of housing options — assisted living, skilled nursing, and independent housing.

Cornell University Computer Science

With only two months lead time? Impossible? With only two months lead time? Well almost.
That was the assignment and some of the challenges we faced but we also recognized that it was an opportunity to work with an outstanding university and an exciting program which included having Bill Gates at the dedication of the Bill and Melinda Gates Hall.

Building physician practices

Health centers have many of the same challenges...

United Helpers Rebrand

Who is United Helpers?

University Medical Imaging

University Medical Imaging is an affiliate of the University of Rochester Medical Center and this is significant for two reasons: (1) it allows for access to the latest research but being privately owned gives it the flexibility to respond to patient needs and (2) it is often confused with University Imaging which is wholly owned by URMC.

Why my mother and many leaders are confused about healthcare marketing.

As a healthcare marketing consultant (or CMO for hire), I’m asked the same questions about marketing consistently and it’s clear that there are many misconceptions about my profession. From CEO’s to my mother, there is truly a fundamental lack of understanding of what marketing is and can accomplish. So, I began asking clients and colleagues in this space why this might be.

Need an hour to discuss your healthcare marketing dilemma?

Call Cathy at +1 585.216.5766
or email Cathy Here

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