Han-Tek Integrated Handling Systems was experiencing a downturn in the economy and the shutter of many manufacturing companies in the North East where they did business. Furthermore, competition for those remaining companies was strong. In previous years they had...
How do you increase referrals by 80% for rehabilitation, and 36% for long-term care in eight months? The answer is careful planning. How the story begins A newly renovated skilled nursing facility in Auburn, New York opens in 2014 and expands a year later with...
Health centers have many of the same challenges as physician practices particularly when it comes to increasing patient volume. Case in point, Ovid Community Health. Finger Lakes Community Health opened two new health centers and expanded two more over a two-year...
University Medical Imaging is an affiliate of the University of Rochester Medical Center and this is significant for two reasons: (1) it allows for access to the latest research but being privately owned gives it the flexibility to respond to patient needs and (2) it...
Lakeside, located in Brockport, NY, is a small community hospital with 100+ beds. They had recently hired a new CEO and physicians that changed the face of the health system. They soon realized that public perception and the reality of what they had to offer were...
Promote the Computer Science 50th Anniversary, dedication of a new building, and symposium? With only two months lead time? Impossible? With only two months lead time? Well almost. That was the assignment and some of the challenges we faced but we also recognized that...
